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Deprecation of Splunk On-Call Phone Notifications to China (+86)

Effective September 29th, 2023:

As you may know, we are all experiencing increased restrictions and regulations between the U.S. and China. As a company, Splunk has decided to no longer provide voice call notifications to responders in the  +86 country code (China), effective September 29th, 2023.

In response, affected end-users are encouraged to configure personal paging policies to diversify their Splunk On-Call notification methods (i.e., SMS, Push, and Email notification methods). Please note that the Splunk On-Call product continues to be supported globally, and all functionality will be available to customers with responders outside of the +86 country code (China). Again, please be advised that we will be deprecating Splunk On-Call voice call notification service for +86 country code (China) effective on September 29th, 2023. We sincerely apologize for any inconvenience this may cause.

Updated on September 8, 2023

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