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Site24x7 Integration Guide – VictorOps


Versions Supported: N/A (SaaS)

VictorOps Version Required: Full-Stack 

Site 24×7 allows you to monitor websites remotely and receive alerts if your website becomes unavailable. This integration uses a Site 24×7 Third Party Integration and the VictorOps Site24x7 Integration endpoint.

In VictorOps

Retrieve your Site 24×7 endpoint URL. To do, so go to Settings >> Alert Behavior >> Integrations.


Select the Site 24×7 icon, enable the integration, then copy the URL to your clipboard.

Please remember to replace the $routing_key with an actual VictorOps routing key, as defined HERE.

In Site 24×7

From the main web portal select Admin then Third Party Integration then Actions then Webhooks.

On the webhook configuration screen, fill in the values as follows and then click Save:

Field Name
Integration name victorops
Hook URL <url_from_victorops_account>
Send Incident Parameters TRUE
Send Custom Parameteres TRUE
Custom Parameters {
   "message_type": "critical",
   "monitoring_tool": "Site24x7",
   "state_message": "$INCIDENT_REASON",
   "entity_display_name": "$INCIDENT_REASON"
Integration level All Monitors

Notify VictorOps only on Select Monitors

Note that there are varying ways to leverage a third party integration to apply more granular alerting settings. To only notify VictorOps on select monitors, change the Integration from All Monitors to Monitors.

For even further customization of how and under what monitor conditions VictorOps should be notified, Notification Profiles can further specify waiting rooms, alert frequency and number of failed results before firing a webhook.

Updated on November 20, 2019

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