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Tutorials, tips and tricks for setting up on-call schedules and escalations. Get helpful articles and videos with step-by-step instructions and examples of how to set up your VictorOps account with personalized scheduling and escalation policies.

  • Waiting Room

    Many resilient monitoring systems will automatically resolve a problem without any human interaction required. Paging users for incidents that could auto-resolve creates...
  • Adding or Removing a User

    In order to add or delete users in the VictorOps platform, you must either have the Global Admin role for...
  • Schedule Examples

    A virtually limitless number of scheduling options can be configured in VictorOps.  This article will walk through how to configure...