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Getting Started

Tutorials, tips and tricks for setting up your VictorOps instance. Get helpful articles with step-by-step instructions for account setup, integrations, troubleshooting, account management and more.

  • Primary Paging Policies

    Your Personal Paging Policy is executed when an incident is routed to you based on a team’s Escalation Policy. Learn...
  • Usernames

    Usernames and Best Practices When inviting new users to the VictorOps platform, it is important to consider the following: Each...
  • VictorOps Phone Numbers

    The following numbers are used by VictorOps to contact you for incidents: Short Code: VictorOps1 (SMS only): 842867 Long Codes: Victorops1:...
  • Incident Pane

      The Incident Pane, located to the right of the Timeline, houses alerts that come into VictorOps. We currently store...